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Cookies Policy

This Cookies Policy explains how Harbour 33 Casino uses cookies and similar technologies when you visit or use our website. It describes what cookies are, why they may be used, the types of information they can help us collect, and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.

Harbour 33 Casino operates under a Curaçao (GC) gaming licence and holds an IGA (Interactive Gaming Authority) accreditation as an official SPEEDAU partner, supporting player protection standards for Australian members.

1. What are cookies?

Cookies are small text files that a website may place on your computer, tablet, mobile phone or another device when you visit. They allow the website to recognise your device and remember certain information about your visit. Cookies can make a website work properly, help it operate more efficiently, and provide information about how visitors use its pages.

Some cookies are set directly by Harbour 33 Casino. Other cookies may be set by service providers that support website functions, security, analytics, communications or other services. These third parties may use cookies or similar technologies in accordance with their own privacy information and the arrangements in place with us.

Cookies may be temporary or persistent. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains may depend on its purpose, your browser settings and the settings used by the relevant service provider.

In addition to cookies, websites may use related technologies such as pixels, tags, local storage and device identifiers. In this policy, we use the term cookies to include cookies and similar technologies where appropriate.

2. How we use cookies

Harbour 33 Casino may use cookies for a range of purposes connected with providing, protecting and improving the website. The exact cookies used may change over time as website features, technical services and legal requirements develop.

Strictly necessary cookies

These cookies are needed for core website functions. They may support account access, page navigation, security controls, session management, fraud prevention and other features that you request. Without these cookies, parts of the website may not operate correctly. Because they are necessary for the operation or security of the website, they may not be available for opt-out through a preference tool.

Functionality cookies

Functionality cookies help remember choices you make and provide a more convenient experience. For example, they may remember language, display or session preferences, where these features are available. If you disable these cookies, some preferences may need to be entered again during future visits.

Analytics and performance cookies

Analytics cookies may help us understand how visitors use the website, such as which pages are viewed, how users move between pages and whether particular features are working as expected. The information may be used to identify errors, improve content, monitor performance and make the website easier to use. Where possible, analytics information is considered in an aggregated or otherwise limited form.

Security and compliance cookies

Cookies and similar technologies may be used to protect the website and its users. They can assist with detecting unusual activity, preventing unauthorised access, supporting identity and age-related checks where applicable, reducing automated or abusive activity, and helping us meet legal, regulatory and responsible gambling obligations.

Advertising and marketing cookies

Where permitted and used, advertising or marketing cookies may help measure campaigns, understand how visitors respond to communications and show content that may be more relevant to their interests. These cookies may be placed by us or by approved third parties. We do not treat the presence of a marketing cookie as permission to send direct marketing where separate consent is required.

  • Remembering settings and choices made during a visit.
  • Maintaining website sessions and supporting account-related functions.
  • Improving website content, navigation, speed and reliability.
  • Monitoring security and helping prevent fraudulent or harmful activity.
  • Understanding website traffic and the use of available features.
  • Measuring the effectiveness of communications or campaigns where applicable.

4. Third-party services, privacy and updates

Some website features may rely on third-party providers. These providers may use cookies, pixels or similar technologies to deliver services such as website hosting, security, analytics, payment support, customer assistance, communications or campaign measurement. The providers may process information about your device, browser, website activity or interaction with a service, subject to their own terms and privacy policies.

We take reasonable steps to use services that are suitable for the relevant website function and to manage information in a way that is consistent with applicable privacy and gambling requirements. However, third-party websites and services are not controlled by this policy. You should review the privacy information provided by a third party if you want to understand how it uses cookies or other tracking technologies.

Cookies may be associated with information such as an internet protocol address, device type, browser type, operating system, approximate location, pages visited, visit times, referring pages and interactions with website features. Depending on the cookie and the information available to us, this information may be connected with an account or other information you provide. We handle personal information in accordance with applicable Australian privacy requirements and our Privacy Policy.

We may update this Cookies Policy from time to time to reflect changes to the website, the cookies and technologies used, our service providers, legal obligations or our business practices. The updated version will be published on this page with a revised effective date where appropriate. You should check this page periodically so that you remain informed about how cookies may be used.

If you have questions about this Cookies Policy or wish to raise a privacy concern, please use the available contact or support options provided on the Harbour 33 Casino website. Do not include sensitive account, payment or identity information unless it is specifically requested through an approved and secure process.